Privacy Policy

At Thrift.Look, an online thrift store based in Trois-Rivières, Quebec, Canada, your privacy is important to us. This policy explains what data we collect, why, and what your rights are.

Data we collect

Contact details and orders: name, delivery address, email and telephone number, provided when placing your orders.
Payments: processed by our payment processor; we do not store your bank details.

Emails: when you subscribe to our newsletter, participate in a donation, the referral program or the loyalty program.
Review: the content you publish on the review page.

Navigation: technical data (cookies, IP address) collected by our platform.

How we use your data

Processing and delivering your orders, including transmitting the necessary information to the carrier.
Answering your customer service questions.

We will send you our latest news and promotions, only with your consent; you can unsubscribe at any time.

To comply with our legal and accounting obligations.

Data sharing

We never sell your data. It is only shared with our essential suppliers: website hosting (Wix), payment processor, and shipping company. Each uses the data solely to serve us.

Conservation

We retain your data for as long as necessary for the reasons described above and to comply with our legal obligations.

Your rights

In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), you can request access to, rectification of, or erasure of your data, and withdraw your consent at any time. Write to us at info@thriftlook.ca and we will respond as soon as possible.

Modifications

This policy may be updated from time to time. The version in effect will always be the one published on this page.

Contact

Thrift.Look — info@thriftlook.ca — Trois-Rivières, Quebec, Canada